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View Full Version : Expiry date shows as todays date


klp
06-09-2008, 10:58 PM
My expiry date for my Internet Security Suite shows as todays date. (Yesterday, showed as yesterdays date) Renewal is not due until August. Anti Spyware & Anti Spam show as protected/green tick, although expires today. Anti Virus shows as uninstalled, and I am not able to instal. Have tried the suggestion on the following link to no avail.
http://homeofficekb.ca.com/CIDocument.asp?KDId=3128&Preview=0&Return=0&GUID=79034603DD1B4680A1141A884AD52899

Any ideas?

valen
06-10-2008, 12:10 AM
hi klp,

Make sure that your computer's date/time is correct.

The expiry date is today or 1 year after today? If 1 year after today, then you are in continuous protection -- it means that you will get charged automatically on your renewal date.

You can try to uninstall the whole ISS first, and if your AntiVirus still showing not installed, please contact CA Technical Support.


Cheers!!